Privacy Policy

 

This application (“WISO app”) is offered by Astrotek Integration Co., Ltd. (“we”) for the use of our personal safety devices (“Device(s)”) and related object services (“Services”).

 

Our Services are based on users sharing with us location, contact and text information about any WISO device(s) tracked by their mobile devices:

Whenever a WISO app is activated on your mobile device, we will collect, and store in Japan, location, contact and text information about your WISO device(s), as collected and sent to us by such mobile device. Such information can be associated by us with the account for which the WISO device(s) have been registered (by linking the unique WISO device identifier with the account information), for instance, to send info to a your designated contacts when a user desires it.

Your location information will be completely private, unless you actively decide to share these data. We will NOT make your location, contact and text information available to any third party in personal identifiable form without your prior consent.

 

We collect

registration information provided for setting up your account, and information about the Device(s) allocated with your account;

location information about the mobile devices used during an emergency event;

information about the usage of our Services.

We use such personal information

to provide you with our location services, e.g., to help your contacts to track and find your devices;

to provide support, to handle requests and complaints, and to send updates, notices and additional information related to the Services;

to create aggregated or statistical data and reports about the usage of our Services (which may be shared in anonymous form with third parties);

to comply with applicable law, including law enforcement request, and to prevent fraud, misappropriation, infringements, identity theft and other illegal activities and misuse of our Services.

We share your personal information

only with our third party and affiliated service providers, which may be located in countries outside your jurisdiction, including but not limited to the USA.


Our Contact Information & Your Rights

You have the right to access, correct, delete and/or block the personal information we hold about you by sending an email to help@thewiso.com or contacting us under Astrotek Integration Co., Ltd., with registered add., 4F, No.133, Sec.4 MingSheng E. Rd, SongShang District, Taipei City 10574, Taiwan, R.O.C.